Land of Karchan

Karchan crashing at night
Published Date 2017-10-12T19:16:42

I have received word that the game would crash or become unresponsive at night, between the hours of 23:00 EST and 02:00 EST.

The time seems to be fairly constant, which was a big help in getting the problem diagnosed.

The service provider I use takes daily snapshots of my server (backups for those who've never heard of snapshots.) They happen to take these snapshots around 05:00 CET every day. After some timezone translation, they seemed to match up.

I have requested that they move the automated snapshot job to another timeslot, but they unfortunately told me that this cannot be done.

So now I have asked to have the automatic snapshots disabled entirely, and this seems to have fixed the problem.

Of course, not having these snapshots is not ideal. I shall mention in a later blogpost today what I plan to do about it.

High regards as always.

By Karn.